Organization Skillz (Part 1)

I rarely drop the ball. Yes, that’s a bold statement. I’ve spent a significant amount of time trying to manage my own “to do” list and work priority efficiently. This has helped build my reputation as someone who gets the job done and is dependable. So, here’s what I’ve learned over the last seven years of working in the “real world”.

Not dropping the ball requires dedication to a system of personal organization. Also, it requires experimentation and self reflection. I’ve tried several methods from simple notebooks to high tech web pages to Microsoft Outlook tasks (with significant customization) to sticky notes to email prioritization to Franklin Covey’s system (partially), and a few other random systems. Discovering what works for you is very challenging. My ideas may or may not help you. But, here they are for you to think about.

So far, I’ve found the best combination is a balance of low tech and high tech solutions. The low tech solution is a page numbered notebook with a structure around each written item. Each meeting or discussion topic is separated with a squiggled ~~~~ horizontal line, a title or subject is captured, and the current date. The action items that I commit to use a simple label on the left margin of the page.

"????" Square boxes in the left margin are actions or tasks I’ve said I will do. They have not been prioritized and are currently incomplete. Square boxes with a checkmark in them are completed. Square boxes with an “X” through them (crossed out) signify that the task is no longer required or relevant. Square boxes with an “-->” arrow in them signify that the task was moved to a later entry. This may be due to significant changes in the task or new requirements.

The high tech solution is a web based collaboration task list. Anything that ends up being a long term task that won’t be completed the same day, gets captured into a web based task management system with a due date. The date is estimated if not known. I “circle” the check box in my notebook to identify it as being captured in the web system. Inside the web system I then prioritize it (similar to Franklin Covey) with high, medium, or low priority. I attach a date or estimated date if known. If other team members are involved, I assign the task to both myself and them so it pops up on their own task list. By reviewing my notebook each day or at least once per week, it forces me to capture the tasks into the web system and to keep the list fresh and clean. Additionally, it helps me think about each task, update details or status, adjust priority if necessary, and generally helps me move closer to completion.

Our high tech solution is an open source (free) web collaboration system built on Drupal and Open Atrium frameworks with some feature customizations. But, this doesn’t really matter. The point is to get the tasks out of your notebook and into a prioritized and easy to find reference system. It’s icing on the cake if you can leverage an online collaboration system. The notebook system tends to break down after a task is pushed into previous pages that you don’t visibly see them without some heavy page sifting. One week of heavy notebook usage buries the previous weeks tasks to the point of being completely inaccessible and thus, forgotten or missed.

The circle is complete only after periodic review and capture of the notebook, cleanup of your online system, and archival of tasks for review later as needed (performance appraisals..hint hint). I’ve found the secret to getting things done with a low stress level is to write it down, move it to the correct reviewing location, prioritize it, and think about it periodically.

The next step is to turn the tables and make sure my whole team or others in the company get things done that they say they will get done. But, that topic is for a future blog posting.
 
I hope this quick organizational tutorial will help you improve your own system, whatever it may be. I look forward to your comments, ideas, suggestions, or any other thoughts on how you organize your to do list and get things done!
 
 

Anonymous on December 08th 2010

Awesome, I've been looking for a high tech solution for task collaboration, I may try out what you've suggested. If you have any notes on setup or your customization, I'd love to see them. Thanks for sharing your system.

Anonymous on October 11th 2010

Good read Rob. Ever get to the point where you're overwhelmed with immediate tasks that need to be taken care of right now, but the due date was yesterday? How do you notate something real-time of the multiple things you are in the middle of? What would be preferable to organize the daily task clutter, low-tech or high-tech solutions? In other words, how do you shift your brain from 4th, 5th or 6th gear and downshift to neutral to document the multiple tasks.

Anonymous on October 25th 2010

For question one: Yes I have been overwhelmed, but it takes understanding the priorities with multiple immediate tasks. Not everything can be a high that's due now. You have to start recognizing your own ability to estimate when you can get task X, Y, and Z done. Promising it'll be done by COB and realizing that you rarely, if ever, get them ALL done on time is a problem. You need to be able to manage expectations better in saying it'll be done by "tomorrow" COB or asking for a realistic date. You should treat every large action item as a negotiation.

Question two: That's a very good question. I suppose if it were a large task you could update your high tech solution with a "work in progress". But, for me I just tackle each task individually. I'm not really a multi-tasker...but, I can juggle a few things from time to time. The problem with this is that I tend to take longer overall since I have to re-spinup my brain to the task I left 50% done. Another option might be to break down that task into sub tasks. If it's a day or two of work then there's probably a ton of micro steps in there that could be separated out. Then you could cross them off as you go. Or at least cross off major sections or phases of the task.

Question three and four: I've found that a low tech solution is best overall. When everything is a mess...just write it down and start capturing the list. I only add high tech to my system once I have a firm grasp of my low tech solution. High tech has it's place, but usually it comes after you figure out the type or style of system that works best for you. I'm a middle of the road Gen Y/X...so, if you're from a younger generation you may prefer high tech all around. In high tech, start prioritizing carefully with constant review. Every review I look to move task items out of the high down to the medium or low if they aren't complete. It's a careful look at what is REALLY a priority and what can wait.

I hope this helps answer your questions. If I missed anything, please let me know. Thanks for the read and comments.